Request Integration in Soom Connect

Can't find the integration you need? Soom Connect provides several ways to request new integrations and custom connector development to meet your specific requirements.

Request Types

New Integration Request

Request integration with applications not currently supported:

• Popular Applications: Request integration with widely-used applications
• Niche Applications: Request integration with specialized applications
• Enterprise Applications: Request integration with enterprise software
• Legacy Systems: Request integration with legacy systems

Custom Connector Development

Request custom connector development for unique requirements:

• Custom APIs: Connect with custom APIs and services
• Proprietary Systems: Integrate with proprietary systems
• Complex Integrations: Request complex integration scenarios
• Specialized Workflows: Request specialized workflow integrations

Request Process

1. Submit Request

Submit your integration request through our request system:

• Application Details: Provide details about the application
• Integration Requirements: Describe your integration needs
• Use Cases: Explain how you plan to use the integration
• Priority Level: Indicate the priority of your request

2. Request Review

Our team reviews your request:

• Feasibility Assessment: Evaluate technical feasibility
• Resource Planning: Plan development resources
• Timeline Estimation: Provide estimated development timeline
• Cost Estimation: Provide cost estimates for custom development

3. Development Process

If approved, we begin development:

• Requirements Gathering: Gather detailed requirements
• Development: Develop the integration or connector
• Testing: Test the integration thoroughly
• Documentation: Create comprehensive documentation

4. Deployment

Deploy the new integration:

• Beta Testing: Test with select users
• Production Release: Release to all users
• Support: Provide ongoing support and maintenance

Request Guidelines

Information to Include

When submitting a request, include:

• Application Name: Full name of the application
• Application URL: Official website or documentation
• API Documentation: Links to API documentation
• Authentication Method: How the application authenticates
• Data Format: What data formats the application uses
• Use Cases: How you plan to use the integration

Priority Levels

• High Priority: Critical business requirements
• Medium Priority: Important but not critical
• Low Priority: Nice to have features
• Custom Development: Requires custom development

Custom Development Options

Custom Connector Development

• API Integration: Connect with custom APIs
• Database Integration: Connect with custom databases
• File System Integration: Connect with file systems
• Legacy System Integration: Connect with legacy systems

Specialized Workflows

• Complex Data Processing: Handle complex data transformations
• Multi-step Integrations: Create multi-step integration workflows
• Conditional Logic: Implement complex conditional logic
• Error Handling: Implement specialized error handling

Timeline and Costs

Development Timeline

• Simple Integrations: 2-4 weeks
• Complex Integrations: 4-8 weeks
• Custom Connectors: 6-12 weeks
• Enterprise Integrations: 8-16 weeks

Cost Structure

• Standard Integrations: Included in subscription
• Custom Development: Custom pricing based on complexity
• Enterprise Integrations: Enterprise pricing
• Ongoing Support: Support and maintenance costs

Support and Maintenance

Ongoing Support

• Technical Support: Technical support for integrations
• Bug Fixes: Fix bugs and issues
• Updates: Keep integrations updated
• Documentation: Maintain documentation

Maintenance

• Regular Updates: Regular updates and improvements
• Security Updates: Security updates and patches
• Performance Optimization: Performance optimization
• Feature Enhancements: New features and enhancements

Next Steps

• Available Apps - Browse currently supported applications
• Create Flow - Build flows with existing integrations
• Configuration - Learn about advanced configuration