Credentials in Soom Connect

Credentials management is a critical aspect of Soom Connect security. This guide covers how to securely manage authentication credentials for all your integrations and connections.

Credential Types

API Keys

Simple authentication using API keys:

• Static API Keys: Long-lived API keys for service authentication
• Dynamic API Keys: Short-lived API keys for enhanced security
• Key Rotation: Automatic key rotation for security
• Key Management: Secure storage and management of API keys

OAuth Credentials

OAuth 2.0 authentication for secure access:

• OAuth 2.0 Flow: Complete OAuth 2.0 authorization flow
• Access Tokens: Manage access tokens and refresh tokens
• Token Refresh: Automatic token refresh and renewal
• Scope Management: Manage OAuth scopes and permissions

Username/Password

Traditional username and password authentication:

• Basic Authentication: HTTP Basic Authentication
• Digest Authentication: HTTP Digest Authentication
• Password Encryption: Encrypt passwords at rest
• Password Policies: Enforce password policies

Certificate-based Authentication

Certificate-based authentication for enhanced security:

• Client Certificates: Use client certificates for authentication
• Certificate Management: Manage certificates and keys
• Certificate Validation: Validate certificate chains
• Certificate Renewal: Automatic certificate renewal

Credential Management

Secure Storage

Store credentials securely:

• Encryption at Rest: Encrypt credentials in the database
• Encryption in Transit: Encrypt credentials during transmission
• Key Management: Use secure key management systems
• Access Control: Control access to credential storage

Credential Rotation

Regularly rotate credentials for security:

• Automatic Rotation: Automatically rotate credentials
• Manual Rotation: Manually rotate credentials when needed
• Rotation Policies: Set up credential rotation policies
• Rotation Monitoring: Monitor credential rotation status

Credential Validation

Validate credentials regularly:

• Health Checks: Regular health checks for credentials
• Expiration Monitoring: Monitor credential expiration
• Validation Alerts: Alert on credential validation failures
• Automatic Remediation: Automatically remediate credential issues

Integration Credentials

Application Credentials

Manage credentials for integrated applications:

• CRM Systems: Manage CRM system credentials
• E-commerce Platforms: Manage e-commerce platform credentials
• Marketing Tools: Manage marketing tool credentials
• Development Tools: Manage development tool credentials

Service Credentials

Manage credentials for external services:

• Cloud Services: Manage cloud service credentials
• Database Credentials: Manage database credentials
• API Credentials: Manage API service credentials
• Webhook Credentials: Manage webhook authentication

Security Best Practices

Credential Security

Follow security best practices:

• Principle of Least Privilege: Grant minimum necessary permissions
• Regular Rotation: Regularly rotate all credentials
• Secure Transmission: Always use secure transmission methods
• Access Logging: Log all credential access and usage

Monitoring and Alerting

Monitor credential usage and security:

• Access Monitoring: Monitor credential access patterns
• Anomaly Detection: Detect anomalous credential usage
• Security Alerts: Set up security alerts for credential issues
• Audit Logging: Maintain comprehensive audit logs

Compliance

Meet compliance requirements:

• Data Protection: Protect sensitive credential data
• Regulatory Compliance: Meet regulatory compliance requirements
• Audit Trails: Maintain audit trails for compliance
• Data Retention: Follow data retention policies

Credential Lifecycle

Credential Creation

Create credentials securely:

• Secure Generation: Generate credentials using secure methods
• Initial Configuration: Configure credentials properly
• Testing: Test credentials before production use
• Documentation: Document credential usage and purpose

Credential Usage

Use credentials securely:

• Access Control: Control access to credentials
• Usage Monitoring: Monitor credential usage
• Performance Tracking: Track credential performance
• Error Handling: Handle credential errors gracefully

Credential Retirement

Retire credentials securely:

• Secure Deletion: Securely delete retired credentials
• Access Revocation: Revoke access to retired credentials
• Audit Trail: Maintain audit trail of credential retirement
• Cleanup: Clean up all references to retired credentials

Troubleshooting

Common Issues

Troubleshoot common credential issues:

• Authentication Failures: Resolve authentication failures
• Token Expiration: Handle token expiration issues
• Permission Errors: Resolve permission-related errors
• Connection Issues: Troubleshoot connection problems

Recovery Procedures

Recover from credential issues:

• Credential Reset: Reset compromised credentials
• Access Recovery: Recover access to systems
• Data Recovery: Recover data after credential issues
• System Recovery: Recover system functionality

Next Steps

• Configuration - Learn about advanced configuration
• Telemetry - Set up monitoring and analytics
• Create Flow - Build flows with secure credentials