Telemetry in Soom Connect

Telemetry provides comprehensive monitoring, analytics, and observability for your Soom Connect deployment. This guide covers how to set up and use telemetry to monitor your integrations and workflows.

Telemetry Overview

What is Telemetry?

Telemetry in Soom Connect includes:

• Performance Metrics: Track system and integration performance
• Usage Analytics: Monitor usage patterns and trends
• Error Tracking: Track and analyze errors and failures
• Business Metrics: Monitor business-specific metrics and KPIs

Key Benefits

• Visibility: Gain visibility into system performance and usage
• Proactive Monitoring: Identify issues before they impact users
• Performance Optimization: Optimize performance based on data
• Business Intelligence: Make data-driven business decisions

Monitoring Types

System Monitoring

Monitor system health and performance:

• Resource Usage: Monitor CPU, memory, and disk usage
• Network Performance: Track network latency and throughput
• Database Performance: Monitor database performance and queries
• Service Health: Track health of all services and components

Integration Monitoring

Monitor integration performance and health:

• Connection Status: Monitor connection status to external services
• Data Flow: Track data flow and processing
• Error Rates: Monitor error rates and failure patterns
• Performance Metrics: Track integration performance metrics

Workflow Monitoring

Monitor workflow execution and performance:

• Execution Time: Track workflow execution times
• Success Rates: Monitor workflow success rates
• Error Analysis: Analyze workflow errors and failures
• Resource Usage: Monitor resource usage by workflows

Metrics and Analytics

Performance Metrics

Track key performance indicators:

• Response Times: Monitor API response times
• Throughput: Track data processing throughput
• Latency: Monitor system and integration latency
• Availability: Track system and service availability

Usage Analytics

Analyze usage patterns and trends:

• User Activity: Track user activity and engagement
• Feature Usage: Monitor feature usage and adoption
• Integration Usage: Track integration usage patterns
• Workflow Usage: Monitor workflow execution patterns

Business Metrics

Track business-specific metrics:

• Data Volume: Monitor data processing volumes
• Integration Success: Track integration success rates
• Cost Metrics: Monitor integration costs and resource usage
• ROI Metrics: Track return on investment for integrations

Alerting and Notifications

Alert Types

Set up different types of alerts:

• Performance Alerts: Alert on performance issues
• Error Alerts: Alert on errors and failures
• Capacity Alerts: Alert on capacity and resource issues
• Business Alerts: Alert on business metric thresholds

Notification Channels

Configure notification channels:

• Email Notifications: Send alerts via email
• Slack Integration: Send alerts to Slack channels
• Webhook Notifications: Send alerts via webhooks
• SMS Notifications: Send critical alerts via SMS

Alert Management

Manage alerts effectively:

• Alert Rules: Define alert rules and thresholds
• Alert Escalation: Set up alert escalation procedures
• Alert Suppression: Suppress alerts during maintenance
• Alert History: Maintain alert history and analysis

Dashboards and Visualization

System Dashboards

Monitor system health and performance:

• Real-time Dashboards: Real-time system monitoring
• Historical Dashboards: Historical performance analysis
• Custom Dashboards: Create custom monitoring dashboards
• Mobile Dashboards: Access dashboards on mobile devices

Integration Dashboards

Monitor integration performance:

• Integration Health: Monitor integration health and status
• Data Flow Visualization: Visualize data flow and processing
• Error Analysis: Analyze integration errors and failures
• Performance Trends: Track integration performance trends

Business Dashboards

Monitor business metrics and KPIs:

• Executive Dashboards: High-level business metrics
• Operational Dashboards: Operational metrics and KPIs
• Custom Reports: Create custom business reports
• Scheduled Reports: Schedule and automate report generation

Data Collection and Storage

Data Collection

Collect telemetry data:

• Automatic Collection: Automatically collect system metrics
• Custom Metrics: Collect custom business metrics
• Event Tracking: Track events and user actions
• Log Aggregation: Aggregate and analyze logs

Data Storage

Store telemetry data:

• Time Series Database: Store time series metrics data
• Log Storage: Store and index log data
• Data Retention: Configure data retention policies
• Data Compression: Compress data for efficient storage

Data Processing

Process telemetry data:

• Real-time Processing: Process data in real-time
• Batch Processing: Process data in batches
• Data Aggregation: Aggregate data for analysis
• Data Transformation: Transform data for reporting

Best Practices

Monitoring Strategy

Develop an effective monitoring strategy:

• Define KPIs: Define key performance indicators
• Set Baselines: Establish performance baselines
• Monitor Trends: Monitor trends and patterns
• Regular Review: Regularly review and update monitoring

Alert Management

Manage alerts effectively:

• Avoid Alert Fatigue: Avoid overwhelming users with alerts
• Prioritize Alerts: Prioritize alerts by severity and impact
• Test Alerts: Regularly test alert functionality
• Document Procedures: Document alert response procedures

Performance Optimization

Optimize based on telemetry data:

• Identify Bottlenecks: Identify performance bottlenecks
• Optimize Resources: Optimize resource allocation
• Scale Proactively: Scale resources proactively
• Continuous Improvement: Continuously improve based on data

Next Steps

• Configuration - Learn about advanced configuration
• Credentials - Manage authentication and credentials
• Create Flow - Build flows with monitoring