Security & Compliance
Security policies, compliance information, and best practices
Security & Compliance
Soom AI is built with security and compliance as foundational principles. We provide enterprise-grade security features and maintain compliance with industry standards.
Security Features
Data Protection
- Encryption at Rest: All data is encrypted using industry-standard encryption
- Encryption in Transit: All communications are secured with TLS 1.3
- Data Residency: Control where your data is stored and processed
- Access Controls: Granular permissions and role-based access
Infrastructure Security
- Secure Architecture: Built on secure, cloud-native infrastructure
- Network Security: Advanced network security and monitoring
- Regular Audits: Continuous security assessments and penetration testing
- Incident Response: Comprehensive incident response procedures
Application Security
- Secure Development: Security-first development practices
- Vulnerability Management: Regular security updates and patches
- API Security: Secure API design and authentication
- Monitoring: Real-time security monitoring and alerting
Compliance Standards
Industry Standards
- SOC 2 Type II: Comprehensive security and availability controls
- ISO 27001: Information security management system
- GDPR: General Data Protection Regulation compliance
- CCPA: California Consumer Privacy Act compliance
Industry-Specific Compliance
- HIPAA: Healthcare data protection (where applicable)
- PCI DSS: Payment card industry security standards
- FedRAMP: Federal Risk and Authorization Management Program
Privacy and Data Governance
Data Privacy
- Privacy by Design: Privacy considerations built into all systems
- Data Minimization: Collect only necessary data
- User Consent: Clear consent mechanisms and controls
- Right to Deletion: Support for data deletion requests
Data Governance
- Data Classification: Comprehensive data classification system
- Retention Policies: Automated data retention and deletion
- Audit Trails: Complete audit logs for all data access
- Data Lineage: Track data flow and transformations
Security Best Practices
For Organizations
- Implement strong authentication and access controls
- Regular security training for all users
- Monitor and audit system access
- Keep systems and software updated
For Developers
- Follow secure coding practices
- Use the provided security APIs and tools
- Implement proper error handling
- Regular security testing and code reviews
Incident Response
Security Incidents
- 24/7 security monitoring and response
- Rapid incident detection and containment
- Clear communication procedures
- Post-incident analysis and improvements
Reporting Security Issues
If you discover a security vulnerability, please report it to our security team through our Support Center.
Next Steps
How is this guide?