Terms & Conditions

Last Updated: October 15, 2025

1. Acceptance of Terms

By accessing and using Soom AI ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

Soom AI provides an artificial intelligence platform that enables users to:

  • Access and utilize AI-powered applications and tools
  • Integrate AI capabilities into their existing workflows
  • Create and deploy custom AI solutions
  • Access enterprise-grade AI infrastructure and APIs
  • Participate in AI workforce and automation solutions

3. User Accounts and Registration

To access certain features of the Service, you may be required to create an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and update your account information to keep it accurate and current
  • Maintain the security of your password and account
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use of your account

4. Acceptable Use Policy

You agree not to use the Service for any unlawful purpose or any purpose prohibited under this clause. You may not use the Service in any manner that could damage, disable, overburden, or impair any server, or the network(s) connected to any server, or interfere with any other party's use and enjoyment of the Service.

Prohibited Activities Include:

  • Violating any applicable local, state, national, or international law
  • Transmitting or procuring the sending of any advertising or promotional material without our prior written consent
  • Impersonating or attempting to impersonate Soom AI, a Soom AI employee, another user, or any other person or entity
  • Engaging in any conduct that restricts or inhibits anyone's use or enjoyment of the Service
  • Attempting to gain unauthorized access to any portion of the Service or any other systems or networks
  • Using the Service to develop competing products or services
  • Reverse engineering, decompiling, or disassembling any part of the Service
  • Using automated systems or software to extract data from the Service for commercial purposes

5. Intellectual Property Rights

The Service and its original content, features, and functionality are and will remain the exclusive property of Soom AI and its licensors. The Service is protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

User Content

You retain ownership of any content you submit, post, or display on or through the Service ("User Content"). By submitting User Content, you grant Soom AI a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content in connection with the Service.

6. Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information when you use our Service. By using our Service, you agree to the collection and use of information in accordance with our Privacy Policy.

7. Payment Terms

If you purchase a paid subscription or service, you agree to pay all fees and charges associated with your account. All fees are non-refundable unless otherwise stated in writing.

Billing and Renewal

  • Subscription fees are billed in advance on a monthly or annual basis
  • Your subscription will automatically renew unless you cancel before the renewal date
  • You may cancel your subscription at any time through your account settings
  • No refunds will be provided for partial months or unused portions of your subscription

8. Service Availability

We strive to maintain high service availability, but we do not guarantee that the Service will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Service, resulting in interruptions, delays, or errors.

9. Limitation of Liability

In no event shall Soom AI, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.

10. Indemnification

You agree to defend, indemnify, and hold harmless Soom AI and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees).

11. Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

If you wish to terminate your account, you may simply discontinue using the Service or contact us to request account deletion.

12. Governing Law

These Terms shall be interpreted and governed by the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

13. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

14. Contact Information

If you have any questions about these Terms & Conditions, please contact us at:

Soom AI Legal Department
Email: legal@soom.io
Website: https://soom.io